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What is an eSIM

An eSIM is an embedded SIM which allows user to activate services of a telecom carrier without inserting any physical SIM card. Its not like a normaal SIM card, an eSIM can be digitally downloaded on a smartphone which is compatible with it. While the eSIM is currently not very popular, more and more manufacturers are providing the option for the benefits it offers to get more and more users like Jio done in 2016.

How can you get one

 Reliance Jio users can also avail the eSIM feature on a supporting device. In order to use an eSIM, you can go to nearest Jio Store, Reliance Digital or Jio Retailer with your proof of identity (same as we do while buying a physical SIM card) and a photograph to get a new Jio eSIM connection. Jio also provides a tool to find store in your locality. If you want to convert your Jio physical SIM to eSIM or transfer Jio eSIM from one device to another device then you can do it by sending an SMS from your device which have an active Jio SIM and the by completing your profile configuration process on your eSIM device.

List of smartphones which support eSIM

1. Apple iPhone 

2. Apple iPhone Xs

3. Apple iPhone XS Max

4. Apple iPhone 11

5. Apple iPhone 11 Pro

6. Apple iPhone 11 Pro Max

7. Apple iPhone SE (2nd generation)

8. Apple iPhone 12 Mini

9. Apple iPhone 12

10. Apple iPhone 12 Pro

11. Apple iPhone 12 Pro Max

12. Google Pixel 3

13. Google Pixel 3 XL

14. Google Pixel 3A

15. Google Pixel 3A XL

16. Google Pixel 4A

17. Motorola Razr

18. Motorola Next Gen Razr 5G

19. Samsung Galaxy Z Flip

20. Samsung Galaxy Fold

21. Samsung Galaxy Note 20 Ultra 5G

22. Samsung Galaxy Note 20

23. Samsung Galaxy Z Fold 2

24. Samsung Galaxy S21 5G

25. Samsung Galaxy S21+ 5G

26. Samsung Galaxy S21 Ultra 5G

 In case, if you accidentally deletes your digital SIM

 If you accidentally deletes your eSIM, then your eSIM can be reactivated only by visiting a Jio Store, Reliance Digital or Jio Retailer with the respective owner’s proof of identity & photograph. 

An eSIM user  have to visit the nearest Jio Store or Reliance Digital with proof of identity & photograph whenever:

1) User want to get a new eSIM

2) User want to convert eSIM to physical SIM

3) User want to port number from another operator to Jio eSIM

4) User want to disconnect/suspend eSIM

5) User want to reactivate suspended eSIM

6) User want to reactivate the eSIM profile, that got accidentally deleted

As it mentioned in Jio FAQ section

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