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Mark Jukerberg owned messaging platform WhatsApp informed users that its upcoming Business plan are important for keeping the platform free, In an update controversy on its terms of service today.

 The company said in a blog post, “We also think it’s important people know how we can provide WhatsApp for free. Every day millions of people start a WhatsApp chat with a business because it’s easier to do so than placing a phone call or exchanging emails. We charge businesses to provide customer service on WhatsApp - not people,"

 The company started reminding people to accept the new updates to “keep using WhatsApp", which go into effect on May 15 (extended time).

Company also said, “We believe people are looking for apps to be both reliable and safe, even if that requires WhatsApp having some limited data. We strive to be thoughtful on the decisions we make and we’ll continue to develop new ways of meeting these responsibilities with less information, not more.

The update also describes how the data is used by various parties which is involved. According to the company WhatsApp’s new terms do involve Facebook as a solutions provider for businesses, but the company maintains that it or its parent do not get access to personal chats, or any other data of the user. The new Terms of Service do not change what data it can access and what it retains.

Whatsapp has faced widespread criticism since updating its terms of service last month. The Indian government also wrote to the company, asking it to withdraw its new Terms of Service. The government said in a letter, “As you may be aware, the Personal Data Protection Bill, which is being discussed by a Joint Committee of the Parliament, is focused on the core value of purpose limitation in the processing of personal data. As per the changes to the WhatsApp Privacy Policy, any information shared with any Facebook Company can be used for an expansive variety of purposes, which may not be reasonably expected by users of WhatsApp,".

The company also facing a case in supreme court on its new ToS update. The supreme court said, “You may be a two or three trillion-dollar company, but protecting people’s privacy is more important."

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